Testimonials

12-23-11
John, I wanted to thank you for the great job that you and your guys did on my new deck. I LOVE IT. It's even better than I imagined it. I also wanted to say what a great job the crew did. They power washed the deck and the driveway to make sure everything looked as it was. I would highly recommend you and your company to anyone I know planning to have a deck built.
Thanks for a job well done,
Dena

12-21-11
Hello- We wanted to thank you for the wonderful baked goods and jams that you delivered to our house yesterday – what a special treat!  We had the pumpkin bread for breakfast and it was wonderful!!

We had such a great experience working with Decks R Us.  We are so happy with the final product and we can’t wait to build great memories on our deck for years to come.

Thanks again and I hope you and your families have a wonderful Christmas and Happy New Year!

The Gehris Family

12-21-11
John, Melvin, Elmer, Elmer, Tim, Sam and all the behind the scenes folks,  Thanks so much for the wonderful surprise basket I found yesterday.  What a treat!  I will share it all with Steve, except the whoopie pies which are mine!  You guys are great.  Have a very Merry Christmas, a happy, healthy and successful 2012.   Our best.  Vivian and Steve

12-21-11
Melvin,
Thank you Decks R Us for the goodie basket that showed up at my house today!
That was very thoughtful. I appreciate it! Happy holidays to you all.
I truly love my new deck! Everyone who has seen it agrees!  I have enjoyed many hours on my new deck.
Thanks again for doing a great job!  I have given your name to several people!! Hope they contact you.

Sincerely,
Lynne 

John,
      Thank you and your crew for building an outstanding deck. It looks great ! Our
experience with your company has been professional beginning with our first phone call
with your company down to the final inspection. SAM, Melvin, yourself, Elmer and the crew
should be extremely proud of the work that you all do. Communication between us and your
staff has been GREAT throughout the entire process. You all are hard-working, professional, dedicated, efficient, and organized. We will absolutely recommend your
company to everyone we meet looking for a new. Thank-you and your crew for our
beautiful new deck.

Sincerely,

Geary and Lisa

John,   Just wanted to drop a quick note and thank you for the beautiful decks your men installed; I couldn’t be happier!
 
The entire process, from you helping me to refine my design ideas and Ray’s flexibility in scheduling the work, to, and I think most importantly, the excellent installation and professionalism by Joe and his crew, went extremely well.   Top to bottom you guys seem to do everything right!
 
Although I can travel quite frequently at times, if you need a reference or someone would like to see firsthand an example of you work, I’d be glad to help.
 
Good luck and thank you again.
 
Dave 

Dear Sam and John,
Good morning.  Just wanted to say that the deck looks fantastic!  We are very pleased about the job and the entire process leading up to the completion of the project.  Please feel free to use us as a reference-you have been great.

Larry   and Missy

Thank you so much!  It’s been a pleasure working with you all, And we love the new deck!
Marie 

John,  I’ve been meaning to tell you how much I appreciate your company moving my deck completion date up. We ended up having our party at 12:30 on Sunday (about 75 people came)And everyone loved the deck. We love it too, it turned out beautifully! I’ve recommended you to a couple of my friends, so hopefully you’ll get some other work out of it.
Thanks again for a great job!
Patty 

Dear John,   Sam and I wanted to express our heartfelt thanks for the wonderful deck your employees built for us. We are so pleased with the final result. It looks really wonderful and I will forward some photographs soon for you.
 
I wanted to especially thank Sam and Raymond for answering my numerous phone calls and questions. Joseph, Ivan, and Melvin, and the other young man )I never did ask his name, who drove the truck and trailer) were always polite, respectful, and courteous. They all did a wonderful job. My neighbors kept asking how you built the deck so fast? We didn't tell them your secret. I appreciated the help coordinating the hot tub delivery with Spring Dance Spas. Ivan and Melvin were a big help when the hot tub was delivered and they both did a great job cleaning up our yard when the job was completed.
 
Any time you need a reference or if a potential customer asked to see a deck, we will gladly vouch for your work. We are pleased and have been enjoying the deck.
 
Again we thank you for your excellent service and craftsmanship.
 
Sincerely,
 
Kimberly & Sam 

Dear John;

We are delighted with our completed deck. I was able to pick up the Certificate of Occupancy
From Birmingham Township Building this morning. Dianne is especially pleased
Dianne is interested in having your company construct a couple of trestle tables of the Gray Procell,
Larger, but similar to the benches you built. She needs to figure out the dimensions and then
We will contact Ray / Sam via email for an estimate.
We remain pleased to recommend your company to others who are interested in a quality
Built deck. Our friends, Fred and Eve, are anxious to get started on their deck.
Best regards,

Michael and Dianne

Thank you so much Ray and by the way , the deck is a hit in the neighborhood.
Thanks for everything and please feel free to mention me if anyone needs
a reference.
Kindest Regards, Debra 

To Joe & others
Thanks  for the great job you did building our deck and porch, We will be recommending you to at least two neighbors who need new decks, Your good work and positive attitude will insure your continued success.
Dick and Elaine

Dear Decks R Us 
Thanks to all who put time and energy into getting out deck together and installed, Your expert craftsmanship and expertise is much appreciated!   Our deck will be enjoyed for many years! Thank you John, Sam, Ray, Sylvan, Elmer, Melvin and Gideon.  Hope you have a great rest of the summer
Tracy & Brian                                                                                               

Wow!       Kevin and I are so pleased with our new deck!    It is just beautiful, the crew did an excellent job. We will be making wonderful memories with the kids and grandchildren right away.  I will send you some pictures.
Thank you so much                                          
          Sincerely,     Kevin & Marsheila

You did a beautiful job.   I love it!
Kathy 

Dear John, Ray, Sam, Joe and Melvin
I want to thank you all who worked on my deck. We love it! It was such a pleasure working with all of you.
Sincerely,   Lora, Al and Lincoln 

John,
The deck passed final inspection with flying colors.  I don't know if the inspector, Patrick contacted you yet, but I think he wants you guys to build him a small deck or set of stairs or something.  He was impressed with your work which is just another reason that makes me feel great to have chosen your company to build our deck since I know he sees a lot decks with his inspections. 
 It has been a pleasure working with you and your crew and we are really looking forward to enjoying this beautiful new deck.  I will be sure to recommend you to anyone that is looking for a new deck.
 Cheers,
Kevin 
 

Dear John,
    It goes without saying that we are extremely pleased with the finished product.  More importantly, however we wanted to express our sincerest thanks and appreciation to you and the rest of the Decks R Us family for the outstanding customer service that we received throughout this entire process.  Specifically, we were very impressed by you in our initial meeting - it was very refreshing to have a quaint, hassle-free, no-obligations it-down meeting with a contractor who didn't come across as a pushy used car salesman.  On top of that, we found the Decks R Us estimate for the deck was far more reasonable in comparison to other contractors whom we contacted.  In additions, we are extremely grateful to you for the professional courtesy you extended us with your yard sign promotional discount.
 
    We would like to also extend our thanks and appreciation to Ray, Sam and everyone else for their tireless efforts - which literally came down to the last day - in securing the building permit for the job from out not-so-helpful bureau office.  This, by far, was the most frustrating part of the process, which was made even more difficult because of the personnel issues that were ongoing at the bureau at the time (code enforcement officer resigned during the process of us securing a variance in order to obtain the building permit).  Fortunately, we were able to get everything together in time - albeit the day before our scheduled start day. 
 
    Lastly, please also extend a thank you and job well done to Elmer and his crew who did an unbelievable job in getting the deck completed in just three (3) short days.  The deck, if you haven't already seen it, looks great, and we've received many positive comments about the deck.  Hopefully, the yard signs will generate more opportunities for your business in this area.  If we can be of any further assistance to you as a reference for any prospective customers, please do not hesitate to call or e-mail. 
 
    Thank you again for all your help, hard work and professionalism.
 
 Very truly yours,
  Rick and Joanna

John,
Thanks so much for building our deck, It looks great
We are very happy with the job you did..
Laurel    

I want to thank you, John and your crew for a wonderful deck and a highly professional crew.  I know that we've already directed our neighbors on Larkspur Rd. to get in touch with you due to their observations of our deck being constructed.  I hope that they and other friends and neighbors will pursuing getting a deck built by Deck-R-Us.  I will definitely refer anyone that is looking for a deck.

Sincerely,

Roger 

John,
I just wanted to touch base with you and tell you how absolutely beautiful the deck is.  All our neighbors have commented on it and my parents came up this weekend and love it too.  The workmanship was so skilled and it was wonderful to see how much pride your builders take in their work.  This is the best investment we've made.  Just know that I have passed along your name/contact information to other friends at work who are also interested  in having decks done. 
Thank you so very much for the excellent service, skilled craftsmanship and working with us on pricing.
Lauren

I just wanted to say that I just got done inspecting the work that has been done which seems to be about 90% and everything looks fantastic.
As the owner of a deck power washing and exterior wood restoration company I have worked on hundreds of decks and I must say that the craftsmanship that you provide is impeccable. From the quality of wood to the picture frame corners and hidden fasteners, this is one deck that I can be proud to own.
It was a pleasure working with Moses and dealing with the two fellows that built the deck. You guys did a great job transitioning from my old little 8x8 2nd story deck. Now I get to work some of my own magic to make the two look as one with the restoration of my old deck and the sealer/stain.
I will definitely refer Decks R Us to customers who are looking to build or add on to their existing deck.

Jim Noden
Decks Etc Power Washing

John,
We just wanted to let you know how satisfied we are with your company and product.  As we were picking materials, we saw another deck with almost identical materials to what we eventually chose.  
The workmanship and artistry that Decks R Us put into our project put our deck into another league from what we had seen.  Wow!  Could you mail us (or send along with the person doing the rails) a few business cards that we could pass out to friends and new neighbors?

Thanks again,

John F.
 

John,
Rarely in life do things meet or exceed the expectation.  The deck your team built for our home turned out better than we imagined. The quality and craftsmanship are apparent from the moment you set foot on it.  Thank you again for working within the tight schedule and getting it done on time. It has been my pleasure doing business with Decks R Us. You guys are real pros in every aspect from start to finish.  I will make a great reference so don’t hesitate to use me.
Sincerely,
Jeff 

Hi John,

We have LOVED our new deck with the roof. We eat all of our meals out there, and have done a lot of entertaining over the summer.
The craftsmanship was excellent, you finished on time (early, actually), and everything went very smoothly. I would recommend your work to anyone.  Thank you!

Melinda

John,
   We are absolutely blown away by the deck.  Your crew was so professional and amazingly fast.  Thank you so much!  I've have passed your name on to a couple of friends already, everyone loves the deck when they see it!  simply amazing.  we will send out the final payment this week.  Thanks again!
 Bryce

Hi John,
 I've been remiss in not contacting you sooner to say Thank You. Well done!
 After getting a little nervous watching your guys work in the snow and freezing cold, and paying in full before the weather cleared enough for me to inspect it, I want you to know how very pleased I am with the final result. And even though I paid in full, they came back within a day or two to take care of some minor problems.
 If you built your business on customer relations, trustworthiness, and excellent workmanship, it's no surprise you're as successful as you are.
 Thanks again,Barbara
 

Hi John,
The two guys who were here working on the deck went above and beyond, they were super nice and did a great job. We are SO pleased with the result.
Melvin was wonderful to work with and we have highly recommended you to both our neighbors who are interested in extending their decks (they are now jealous of how big ours is!).
Thank you and have a wonderful weekend.
Kacey

John,
This note is to inform you of how completely thrilled with the quality of the work and the professionalism of your crew.  During our project, I had the pleasure of meeting John (for the original quote), Ivan, Melvin, and Norman.  All demonstrated the highest degree of professionalism.  I was quite impressed with the attention to detail and the knowledge exemplified by Ivan.  He is a soft-spoken young man with exceptional talents.  Please pass our thanks on to each of these gentlemen.
 
Having had countless contractors in our home during our renovation of an 1840 farmhouse, I can assure you that it is a very rare occasion that I take the time to write about our experiences with any of these contractors.  This is clearly an exception that is very much deserved in return for the exceptional work of your crew. 
 
We look forward to years of wonderful memories on our new deck and have you and your crew to thank for it.
 Thanks for everything!
 Best Regards,
 Greg 
 

Hello John,
Hey, I just wanted to let you know the deck looks faaaaantastic. It really pulls the new addition together. I couldn't even find a discarded scrap of decking or other debris. Amazing job. Also, thank you for having the guys fix my drainage pipe. You folks are top notch.

Thank you for your time,

Craig 

Dear John:
We apologize for the timing of this long overdue note to you and your Company.  We just wanted to thank you for the excellent job you and your fine employees did on our deck this past year.  It turned out exactly as we had envisioned and we got to enjoy many hours of pleasure in the great outdoors!  
From the moment you came to our house, we knew your Company was the one that was going to do the job.  You were informative, concise and definitely a pleasure to deal with.  We were given an approximate date for installation and you came in early with that date – needless to say, we were thrilled.
John, we are thrilled with the workmanship and the attention to detail your employees exhibited and will DEFINITELY recommend you to all our friends and neighbors in the future.  Thank you again and it was certainly a pleasure to deal with your fine Company.  
One last thing, it was such a surprise when Ray dropped off the basket of goodies during the holidays.  We thoroughly enjoyed everything and continue to do so on the jams and relish.  Your thoughtfulness was very much appreciated.
Happy New Year and we wish you continued success in 2010!
Warm regards,
Mark and Patrice

Hi, John.
Our deck is complete and it looks wonderful.  Not only that, but the toughest critic in our family - my dad - is impressed with the craftsmanship!  We can't wait for warmer weather to get out there and use it.

Thank you!
Terri 

Hello, John, Installation Foreman and Crew, Shop Foreman and Crew, Production and Scheduling Members,
We thought it is time to thank each and everyone for the super job you did on our deck. It will be two years this August.
 We still have people stop and tell us what a great looking deck we have.
IT IS a great looking deck and we use it every chance we get.  We love it. Thank you!
It was such a pleasure to work with each and everyone who was involved with our deck. You made the whole process seem so easy.

Carol and Paul

What an awesome deck- Amy and I couldn't be happier. You guys exceeded our expectations. Dan and Melvin take great pride in their craftsmanship, and it really shows. They're both so polite and conscientious. So thanks to everyone there- say thanks to Melvin for me.
Thanks again, John!

Thank you very much for the great work on our decks!

Everyone at Decks R Us that we’ve met and talked to special people.
Dave 

John,
The deck looks fantastic! We were totally surprised when we got home late last night and the whole thing was completed.
I’ll forward this to my accounting department (my wife) and we’ll get a check out to you sometime this week.
Tony 

Hi John,
The deck looks amazing!!!! It has far exceeded my expectations! The guys were courteous and worked VERY quickly! 
I will be putting a check in the mail tomorrow. Thank you again and I'll be sure to recommend you to all my friends and neighbors.
Sincerely,
Eric 

Dear folks at Decks R Us,
Thank you, so much for the beautiful work you did improving and redecking the deck around the pool. The quality and craftsmanship are so obvious ! We went from  avoiding using that area because that was needed to trying to find any way possible to spend time enjoying the pool and deck.
 The work was completed  right before Fathers Day and was the best gift ever to give- a beautiful deck to enjoy with the whole family on Father’s Day
I really appreciated the time Daniel took to do final touchups and adjustments.
 Every step of the way has been pleasant , professional and outstanding –
And the final bill was just as quoted
Thank You ! Thank You !
Sincerely,
Mindy & Curt  P.S. I will send the before, during and after photos shortly !


Hello John, 
Once again Thank you and all the workers that have worked on our deck project, my Wife and I are very pleased with the craftsmanship so far and we are looking to enjoying our deck for many years to come. The only thing left for us to do is waterproof it and enjoy, If we have any question or concerns we will not hesitate to give you a call. I will also do a review at decks.com on your company.
Once again Thank you for all your service and we will let you know if and when we have that cook out.
Best regards
Craig & Catherine

Decks R Us,
Thanks again to all of you for the Quality work, a fine deck, and most Importantly. Being honest and Good people. We’ll recommend your company to all we can.
Take care,
Nathan

Decks R Us,
Thanks for everything!!! Decks R Us has been amazing to work with. The process has been great all the way through. It started with Sam then to Elmer, Elmer, and Tim and ending with you John. The guys in the office have been great too!
It is rare to have a project completed with contractors taking such pride in their work and really caring about the outcome of the project and the feelings of the owner.
All of you guys have been so cool to work with.
Thanks again for everything!!!
Patti

Hi Sam and John
 Thank you for the Christmas basket.  We will enjoy everything in it.  What a nice thought.  Most companies forget about their customers after the sale, you guys don't.
Moses, Elmer, Elmer and Tim all did a great job.  We love the deck.  Please feel free to use pictures of the finished deck for your advertising, if it helps.
Thanks again and Have a Merry Christmas and a Safe and Happy New Year
 Mike Talley and Lisa 
 

John,
I wanted to let you know that my husband put the check in the mail this morning for the finished deck you did for us.  I just arrived home after being in Philadelphia helping with my grandchildren for the last two day and I wanted to let you know how happy we are with your workmanship.  My husband and I are very pleased!  Your men did a beautiful job at transforming our old deck!
 My husband has decided to build the lattice around the air conditioning unit himself this spring.  Could you tell us where you purchased the lattice so we could use the same and have the same look for our project?  We would appreciate it.
 Thanks again for the great job on the deck!  We would be happy to recommend your company to others.
 Jim and Connie


Dear John & Company,
On behalf of all of us, I wanted to thank you for the great work you did on our deck. Mose and your team are truly experts and built a deck that we are certain to enjoy for many years to come. We along with our friends and neighbors are amazed at the great design, quality workmanship  and speed of work with which you were able to put it together.
Subsequent to the deck being built, we also had landscape beautification done which really makes the project complete. It should be a wonderful sight in the end and a great place to “hang out” this summer. Of course, you and the rest of the Decks-R-Us team are welcome back if you wanted to take picture for your portfolio or simply for lemonade if you are in the area.
Our family also appreciated the kind gifts you sent over the Holidays. In return, we hope you will appreciate a small gift from another craftsman in our area: Wendell-August.
Again, thank you for everything. We hope your Holidays were as blessed as ours and we wish you a very Happy New Year.
Sincerely,
Alex, Missy and the kids.

Hi John,
Just a quick note to say thanks to you and your crew for an awesome deck-building experience all-around.  The deck looks even better than we imagined and your crew did an excellent job.

Thanks again!!!

Patrick
 

Dear John,
I just wanted to tell you what a pleasure it was dealing with everyone at Decks R Us.  I have never had such a wonderful and pleasant experience like this before in dealing with workers.  Everyone from Melvin, Sam, the site workers were so very nice to deal with.  I can't even tell you what a pleasure it has been.  Everyone was very accommodating and helpful.  My questions and concerns were always quickly answered and taken care of.  Your workers were always so polite, nice, neat, and conscientious.  They were so nice to tell me when they accidentally broke a couple of things and were so very quick to fix them.  I can't tell you enough how nice it is to deal with workers such as yours. The deck and roof are absolutely awesome, we love it and can't wait to use it starting in the spring. We had a party Saturday and everyone loved the deck!! We got a lot of compliments!!!  Please pass this one to your workers so they know how happy we are with everything and what an awesome job they did!  I will definitely recommend Decks R Us to anyone who asks!!!
 Thank you again!!
Frank and Lori 
 

Hi John & crew Elmer, Elmer and Tim,
Thank you for such a beautiful new deck! We love it!
Your workmanship was so professional and exacting.

Great job and thanks again,
Andrea 

Hi Sam and John,
I just wanted to take a few minutes to let you know that I am VERY happy with my deck and columns out front of the house.  It was a long journey getting the Homeowners Association approval for the color but I thank you for coming out a couple extra times to try and accommodate their requests.  The 3 workers that were here for 2 days and the guy that came back out to install the gate were all very professional, worked efficiently, and cleaned up everything very nicely.  It was a pleasure doing business with your company and I would highly recommend you to anyone.  
 I'm assuming since the name of your company is Decks-R-Us that decks is mainly what you do but if there is anything else that you do in/around residential homes please let me know so that I keep you in mind next time I need something done.
Thanks again!
Rhonda

John
We wish to compliment Dan and the crew for the installation of our beautiful new deck. They did an all around excellent job. Thank you and Decks R Us. Please feel free to use us as a reference if needed and I will send some photos after the landscaping is completed.
Joe and Deborah


Good Afternoon,
   Thank you so much for our beautiful deck - we couldn't be more pleased.  We were out of town during construction and came home just as the guys were finishing up so it was like coming home to a new house!  There was nothing to clean up and construction was complete and ready for use in less than 3 days - amazing!  We look forward to many years of enjoyment on our deck.   Thanks again
Cheryl 

John, we are very happy with our deck! Your work crew did a great job. Now, if the weather would give us a break and be a bit cooler, we could be sitting out and enjoying the deck.
We will recommend you to our friends.
Maryellen & Tom 

Hello Melvin,
A big thank you to you and John for all the drawings and especially to Elmer and his crew for a fantastic job and working through near 100 deg. Temperatures last week.
Lisa and I are extremely with our new deck!
Sincerely,
Duane 

9-19-11
Dear John,
Within five tough days your men did an incredible job. Wow - the new deck looks and feels fantastic!

Thank you for an excellent job,
Bernhard

11-14-11
Dear Melvin and all the guys,
    We love our deck. Beautifully constructed - it is just what we wanted! The crew worked hard and were very professional. Thanks for a job well done.
Joyce and David

8-14-2011
John and Melvin
The guys finished the project on Saturday and it looks great, I am thrilled with the work they did the positive attitude everyone had as they worked through everything.   I realize this may be a simple statement but it is important because so many companies fail to do this.
The statement is I got exactly what you promised me, no surprises no issues,  even when I had some questions and wanted to make  adjustments it was always a can do attitude.  Everyone wanted the experience to be perfect.
I can tell you I am a challenge as a customer, slow to make a commitment, not always trusting contractors , sometimes changing my mind but more importantly I can be a pain if I am not getting the service or project I was promised.   At no time did I ever have a problem or concern, the guys came prepared, I thought it was great when some of the materials came prebuilt after measurements were taken on location.  Everything seems to have fit together perfectly.  I think I also made you aware I had an offer to do this project for over $1000.00 less with an earlier start date, again I am thrilled that my wife and I chose to stay the course and keep the project with decks r us.
I asked Elmer to take measurements and ask you to create a quote for a pergola above the extended platform at the end of the deck where the stairs are,  I think this would look great.   I also asked for him to take measurements for a pergola in the original area we discussed, I am still not convinced we should do the second one but we do need some protection from the sun as the only negative to the deck is how  hot it gets now compared to the cedar.  I am open to suggestions but am very interested in at a minimum the pergola at the platform and I would like to have an awning installed in it that I can retract. .
Last item , please do not hesitate to use me as a reference you can give any one of my numbers.
Melvin- The project is complete there are no open issues I am aware of please charge my card for the balance of the project.  If any minor issues do come up I will reach out to you.  I hope to work with your guys on another project after I receive the quote from John.
Best Regards
Leonard

9/25/11
Concerning, Decks R US
We are so pleased with our new space .
We spend all evening on it, having dinner,
talking, enjoying the end of the day together.
All of you worked so hard and did such
a wonderful job making our deck beautiful.
Your workmanship is stellar and the end
result far exceeded our dreams.
Please call me if you ever need a reference
for the future work. We would be happy
to recommend you to anyone.
                               Sincerely & God Bless

Trina 

10/06/11
John, Joe, Pappy and Norman
 

We just wanted to share with you how happy we are with our deck, but most of all the experience that you gave us while building our deck.

While Building my house 10 yrs ago my contractor went bankrupt. In the process of finishing my home with all of the financial hardship the deck was something that i just could not afford. Our house has been without a deck for ten years. So this project meant a lot to us and our Family.

We have been working really hard to ensure we could build the deck we always wanted. Hiring a contractor after our previous experience was hard on us.

John, when you spent over 2 hrs with us talking about our design and material options, answering all of our questions and putting our ideas into a deck design you put our minds at ease. You were able to take our design and give us a quote/contract the next day. You really set the bar high for all of the other Contractors we were about to meet. I want you to know that we meet 7 other contractors after we met with you. Some spent 5 minutes with us, some took weeks to get a quote, some tried to talk us into cheaper materials we really didn’t want, and some never got back to us at all.
Throughout all of those weeks you made 6 different deck designs and several material changes for us with new quotes each time. You got them back to us quickly and made us feel like it was no trouble at all. We want you to know that we enjoyed working with you. Every time we called you our questions and requests were never a problem. The way you handled the issue with our pool deck really made us feel like our satisfaction with our deck was the important thing to you not the additional time or cost of the materials. This really showed us your Integrity and that you are not just in business to make money, but give your customers what they really want. At that point we were reassured that we not only hired the right contractor for the job, but the right people.

Joe, Pappy and Norman, We want to Thank-you for all of your hard work. It rained almost every day and there was mud everywhere. Even with these conditions you were here every day on a regular schedule we could count on. As a team all of you were very approachable. Joe you answered every one of our silly questions and addressed all of our concerns on our daily checklists. You never once made us feel like we were bothering you. We appreciate how you handled the reworking of the pool deck and landing. We know it was additional work for you, but you made us feel like it was no trouble at all. On top of redoing the work on the pool deck you even made suggestions on how to make the pool deck look even better by framing the edge and the waterfall steps. That really showed us that our satisfaction with your work was the most important thing to you and your team. Thank-you for being respectful to us and to our property. It did not feel like we had big rude construction crew working outside of our house, it felt more comfortable like a group of friends.

We want you to know that when we look back on this experience it will be with a smile. This deck has been ten years in the making and i could not imagine what could have been done better. Your craftsmanship was top notch even our inspector commented on your great work. We will recommend Decks R Us to anyone we even hear talking about building a new deck.

And John, if you ever decide to start a “Finished Basements R Us’’ please let us know. We would like a design and quote.
THANK_YOU ALL !!!!!!!

From the bottom of our hearts and the top of our deck,
Sincerely,

Nichole and Brandon
Logan & Delainy too.             

10-21-11
Good Evening Melvin,
Thank you for sending the updated invoice and care sheet. I will mail the balance ASAP.
We are extremely happy with the results and our experience throughout. I did write John expressing our excitement and gratitude. Daniel and his crew were extremely pleasant, knowledgeable and efficient. They took well to any of our concerns & feedback. We enjoyed meeting them and appreciate their hard work and diligence to sufficiently use their time to complete the project. After coming upon a few set backs & obstacles with the posts & pipes, they continued at a rapid clip. Having Elmer join in on Friday & wrapping up with some of the guys from the other crew, production was swift but very well done! The weather was tricky, rain, wind & sun, but the team pulled through wonderfully. Please thank them for me. I wasn't here when they last showed.

I will send some pictures to you and John. It's the perfect size for us and we are very pleased with our design & color. It will bring us many years of enjoyment!

Thank you!
Beth & Brian

11-20-11
Melvin,
                I have submitted the payment to my bank, should be out to you in about 3 days.
The deck has exceeded our expectations!  It is beautiful, the craftsmanship shows itself
just by looking at or walking on the surface..  The workmen were courteous, helpful, and
did a terrific job not only building the deck, but in the cleanup and care they took with my home.

 Thank you,
 Stacey and Dan
  Denver, PA