Testimonials

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"We are very pleased with the deck"

1-30-20

We are very pleased with the deck. Your crew did a great job. Everything worked out very well. Just to let you know, the check for the remaining balance due is currently in our mailbox. If the post office does it’s job, you should have it by Saturday, at the latest. Thank you for a job well done.

 
Henry
Collegeville PA

"Your team was the most courteous and professional"

1-8-20

John,

Good afternoon.

The deck turned out absolutely fabulous and exceeded our expectations.  Your team was the most courteous and professional that I recall ever having worked with on a project,

Thank you for the fine work!

 

 
Jason
Malvern PA

"We are extremely pleased with the excellent quality"

12-20-19

Hi John,

  George and I would like to express our sincere thanks to the entire Decks R Us team for the awesome job done on our new deck!

  We are extremely pleased with the excellent quality and workmanship, professional employees and caring attitudes shown by all.

  We would like to receive the "Caring for your deck" guide mentioned in the warranty, as we hope to maintain the beauty of this deck for years to come.

  Our balance due will be mailed to you within the next few days.

  Again, many thanks to all involved in making this home improvement a reality!

  MERRY CHRISTMAS!

 

 
George and Joyce
Lancaster PA

"The guys did a wonderful job and were great to work with"

12-20-19

Hi John, 

Thank you for the warranty for the new deck. I’m so happy with the deck. It came out beautiful! The workmanship is excellent. The guys did a wonderful job and were great to work with. They made an effort to minimize damage to the common areas in light of the wet ground. It was a great pleasure working with John and you. Thanks for everything!

Sincerely,

 

 
Maryann
Wayne PA

"It is better than we even imagined"

12-6-19

John,

Right up front I want to tell you how pleased we both are with the finished deck project. It is better than we even imagined. The quality and care shows throughout all the details. Our utmost praises to you

and the crew for a job well done. The guys working the site were very professional and a joy to talk to as well as to watch people that not only know what they are doing but seem to take great pride in 

what they do. 

We look forward to passing along our experience with your company to those people we know that are interested. Hopefully helping to get more customers to your doors.

Thank you again.

 

 
Barie & Jennifer
West Chester PA

"The teams that came out were all professional and polite"

Good morning, John,

I am copying Melvin on this reply because we wanted to let both of you know that we are SO pleased with our new screened porch and deck.  We could not be happier!

The teams that came out were all professional and polite.  Joe communicated with us to let us know they were coming on Saturday, when to expect the electrician, etc.  And they left little to no touch ups in the house -- you would never know that the French doors used to be a window or that the outlets weren't always there.

We are so impressed with the quality of the workmanship.  Our porch and deck are absolutely beautiful. If you ever have potential clients in our area and they want to see some of your work, please feel free to ask us, because we would be happy to show them our finished product.

I am putting the check in the mail this morning and putting a review up online.  Thank you for everything.

Sincerely,

 

 
Cheryl and Dan
West Chester PA

"Love it, and Joe and his crew were GREAT!"

11-20-19

Thanks for the follow-up John. Joe also mentioned that he needed to caulk inside the trim around the patio door so if Ray can handle that as well.

Inspector was just here and all approved.

So far, so good on the deck. Love it and Joe and his crew were GREAT! Joe kept me informed along the way, which was very helpful.

We haven't had a chance to take a close look at everything but will let you know if we spot any issues when we do.

Since all is now completed except that touch-up, I'll put the final payment in the mail.

 
Bill
Mount Joy PA

"the crew did such a beautiful job"

11-11-19

Thanks John - I meant to respond and tell you that everyone was amazing to work with and the crew did such a beautiful job - we're thrilled with it and quite sure we will be asked for your contact info as other neighbors see the work :). Keep us posted when Ray can come out and get us back in business with the lights! We'll get you guys some good pictures once we get the siding completed. Let us know if it would be helpful for us to provide any reviews anywhere.

Thanks,

 

 
Monica and Fran
West Chester PA

"We are so pleased with the outcome, and can't wait to have our first barbecue"

10-31-19

Hi John,

The deck is absolutely awesome!  Everyone was very professional and very easy to work with.  I was always informed via phone call regarding the status and progress and any issues.   My last minute change to go with no post caps was easily accommodated. Your organization expertly executed my design to a T - you are true craftsmen.   We are so pleased with the outcome, and can't wait to have our first barbecue. Hopefully, the weather will cooperate.

Elmer mentioned that I was required to have an outlet installed before the township will give the final okay.  I've already contacted an electrician. He has to apply for a permit first, so he told me that once he receives the permit he will call me to schedule the work.  I'm hoping that will be in the next week or so. I will definitely let you know when the outlet is installed.

Thank you for the warranty, and thank you for a job well done!

 

 
Terri
Glen Mills PA

"overall we felt like we were included in the whole process"

10-18-19

John,

I think it went very well!  Your guys are really easy to work with.  Elmer and his crew were respectful of the property, taking care to protect the grass and trees in the area where they were working.  Elmer asked us for input whenever there was a choice to be made and overall we felt like we were included in the whole process. Looking forward to some nice weather so we can head out there and put it to good use.  

Thanks again, and we'll be in touch next season about putting the roof section in.

Thanks,

 

 
Mike
Chester Springs PA