I've been remiss in not contacting you sooner to say Thank You. Well done!
After getting a little nervous watching your guys work in the snow and freezing cold, and paying in full before the weather cleared enough for me to inspect it, I want you to know how very pleased I am with the final result. And even though I paid in full, they came back within a day or two to take care of some minor problems.
If you built your business on customer relations, trustworthiness, and excellent workmanship, it's no surprise you're as successful as you are.
We are absolutely blown away by the deck. Your crew was so professional and amazingly fast. Thank you so much! I've have passed your name on to a couple of friends already, everyone loves the deck when they see it! simply amazing. we will send out the final payment this week. Thanks again!
We have LOVED our new deck with the roof. We eat all of our meals out there, and have done a lot of entertaining over the summer.
The craftsmanship was excellent, you finished on time (early, actually), and everything went very smoothly. I would recommend your work to anyone. Thank you!
Rarely in life do things meet or exceed the expectation. The deck your team built for our home turned out better than we imagined. The quality and craftsmanship are apparent from the moment you set foot on it. Thank you again for working within the tight schedule and getting it done on time. It has been my pleasure doing business with Decks R Us. You guys are real pros in every aspect from start to finish. I will make a great reference so don’t hesitate to use me.
We just wanted to let you know how satisfied we are with your company and product. As we were picking materials, we saw another deck with almost identical materials to what we eventually chose.
The workmanship and artistry that Decks R Us put into our project put our deck into another league from what we had seen. Wow! Could you mail us (or send along with the person doing the rails) a few business cards that we could pass out to friends and new neighbors?
I just wanted to touch base with you and tell you how absolutely beautiful the deck is. All our neighbors have commented on it and my parents came up this weekend and love it too. The workmanship was so skilled and it was wonderful to see how much pride your builders take in their work. This is the best investment we've made. Just know that I have passed along your name/contact information to other friends at work who are also interested in having decks done.
Thank you so very much for the excellent service, skilled craftsmanship and working with us on pricing.
I just wanted to say that I just got done inspecting the work that has been done which seems to be about 90% and everything looks fantastic.
As the owner of a deck power washing and exterior wood restoration company I have worked on hundreds of decks and I must say that the craftsmanship that you provide is impeccable. From the quality of wood to the picture frame corners and hidden fasteners, this is one deck that I can be proud to own.
It was a pleasure working with Moses and dealing with the two fellows that built the deck. You guys did a great job transitioning from my old little 8x8 2nd story deck. Now I get to work some of my own magic to make the two look as one with the restoration of my old deck and the sealer/stain.
I will definitely refer Decks R Us to customers who are looking to build or add on to their existing deck.
Decks Etc Power Washing
I want to thank you, John and your crew for a wonderful deck and a highly professional crew. I know that we've already directed our neighbors on Larkspur Rd. to get in touch with you due to their observations of our deck being constructed. I hope that they and other friends and neighbors will pursuing getting a deck built by Deck-R-Us. I will definitely refer anyone that is looking for a deck.
Thanks so much for building our deck, It looks great
We are very happy with the job you did..
It goes without saying that we are extremely pleased with the finished product. More importantly, however we wanted to express our sincerest thanks and appreciation to you and the rest of the Decks R Us family for the outstanding customer service that we received throughout this entire process. Specifically, we were very impressed by you in our initial meeting - it was very refreshing to have a quaint, hassle-free, no-obligations it-down meeting with a contractor who didn't come across as a pushy used car salesman. On top of that, we found the Decks R Us estimate for the deck was far more reasonable in comparison to other contractors whom we contacted. In additions, we are extremely grateful to you for the professional courtesy you extended us with your yard sign promotional discount.
We would like to also extend our thanks and appreciation to Ray, Ruth Ann and everyone else for their tireless efforts - which literally came down to the last day - in securing the building permit for the job from out not-so-helpful bureau office. This, by far, was the most frustrating part of the process, which was made even more difficult because of the personnel issues that were ongoing at the bureau at the time (code enforcement officer resigned during the process of us securing a variance in order to obtain the building permit). Fortunately, we were able to get everything together in time - albeit the day before our scheduled start day.
Lastly, please also extend a thank you and job well done to Elmer and his crew who did an unbelievable job in getting the deck completed in just three (3) short days. The deck, if you haven't already seen it, looks great, and we've received many positive comments about the deck. Hopefully, the yard signs will generate more opportunities for your business in this area. If we can be of any further assistance to you as a reference for any prospective customers, please do not hesitate to call or e-mail.
Thank you again for all your help, hard work and professionalism.
Very truly yours,