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"Absolutely exceeded our expectations"

2/10/13

Hi John,

My apologies for the delay in getting back to you.  The deck looks fantastic.  Absolutely exceeded our expectations.  The quality is excellent and the team was extremely professional.  By far the best contractors we have ever worked with (and there have been many).  Truly a pleasure to see them every day.  I would be more than happy to provide a reference and/or if you wish to have potential clients visit we welcome the opportunity to display such fine workmanship.

Thanks again,

 

Tristan
Oxford PA

"the best craftsmanship I have seen"

1/22/13

John,

We love our deck and shed.  Hands down the best craftsmanship I have seen (my brother said the same and he is a contractor).  On top of that everyone seemed polite and worked hard, despite the bad weather.  Now I can’t wait for the weather to warm up a bit so we can really start enjoying our new deck!  This was definitely money well spent and even though I wanted to do the deck myself to save some money, I never could have come up with a final product like this and am incredibly happy that I went with Deck R Us.  I will definitely be referencing you to anyone I know that is interested in putting on a deck.

Thank you for all your hard work,

 

George
Royersford PA

"The process and project was the best we have ever experienced"

12/17/12

John

I want to thank you and the entire Decks-R-Us team for our beautiful deck. The process and project was the best we have ever experienced. It began with conversations with John and Daniel as we were shaping our ideas into a project plan. Slipping us into the schedule was the defining moment for us to give you the green light to begin. The crew, led by Joe, did a fantastic job - we couldn't be any happier.

Most important was the service after the job. We understand there are a few tweaks that are needed after most jobs. Your quick correction to the rain spout issue was greatly appreciated. I think we are in good shape heading into the winter season.

Lori and I appreciate the honesty, integrity, and craftsmanship. We will not hesitate to call you for our next project or to recommend you.

Thank you and happy holidays.

 

Steve & Lori
York PA

"Your crew was professional and polite"

11/28/12

John & Melvin,

Pat and I just wanted to thank you for the beautiful job you and your crew did on the deck.  The craftsmanship is awe-inspiring, the result is incredible, and it’s something we’ll enjoy for the rest of our lives.  Your crew was professional and polite, and the work was done in such a timely fashion, we can’t believe it!  We are happy to recommend your work to anyone.  We’re so pleased and grateful.

Thanks again!

 

Pat and JoAnn
Schwenksville PA

"The deck looks fantastic"

9/18/12

Hi John,

We got the final invoice and will send payment later this week.

Lisa and I are extremely pleased with the deck - both the final product and the work of Elmer and his team. They did a great job and kept us informed about all that was going on and what was coming next.  They were very clean and never left a disorganized mess at the end of a day’s work.  The deck looks fantastic and we have already received compliments from some neighbors and Lisa’s parents.  We are looking forward to getting many years of enjoyment from the deck and hosting many family gatherings on it.  We would certainly recommend your company to others.  Thanks again for your great work!

 

Chuck & Lisa
Bryn Mawr PA

"Thank you for building our deck with such quality craftsmanship"

8/24/12

John,

Thank you for building our deck with such quality craftsmanship. The deck looks and feels fantastic! The crew did a great job not only in building the deck, but in the cleanup, care of our lawn and in their daily demeanor. Joe, Daniel and Paps treated me like a brother and I them. I just wanted to share a short note of  gratitude and thanks.

Please remember to send us a few brochure so we can pass it on to the neighbors who look at the deck. Have a great day! :)

Sincerely,

 

Victor/Patti
Mechanicsburg PA

"they were a joy to have working at our home"

5/3/12

Good morning, John,

Thank you for your email.  We are beyond pleased with our new deck.  It exceeds our wildest expectations, and we can’t wait for this weather to clear so that we can get out and enjoy it!  Our crew, Elmer, John and Tim, was amazing.  In addition to the fact that they were all experienced craftsmen, they were a joy to have working at our home.  I am so happy that your company made an exception for me and came such a long way to build our deck.  We couldn’t be happier.

Thank you again for everything.

P.S.  Our deck passed inspection with no problems.  The inspector said the deck was “a thing of beauty” and he marveled at the precise craftsmanship.  He wished all decks could be built so well.

Pamela
Bucks County PA

"standing behind your product after two years"

 

4/24/2012

I wanted to send a note of thanks and let you know how helpful Ray was with my deck issues. I had contacted you because I had a deck installed a couple of years ago and was having a few minor issues. I expected to hear a few ideas back via email, but I was quite impressed that Ray took the time to come out to our house and fix the problems. I have been quite pleased with the deck and your company, but standing behind your product after two years goes beyond what can be expected of most companies. Please know that your company will be highly recommended to anyone who asks for deck builder recommendations.

 

Thanks again to Ray and Decks-R-Us!

 

Elizabeth
Morgantown PA

"how pleased I am with your firms professionalism"

3/2/12

I would like to express again how pleased I am with your firms professionalism from our introductory and subsequent design meetings with you, Melvin's assistance in permitting and setting up the schedule and the work of Elmer and the crew in completing the task.  I was impressed with the flow of work from the crew in that each member had their responsibilities defined and there was no lack of coordination or wasted effort.  The inspector came yesterday and he was also very impressed with your work.  He said that the house lag bolt attachments were probably more than he would expect (so much so that he said the lateral connections in the permit were now not required).  I advised him that the crews do every installation in the same manner.

Thanks for the great job,

 

 
Larry
Reading PA

"The deck has exceeded our expectations"

The deck has exceeded our expectations! It is beautiful, the craftsmanship shows itself just by looking at or walking on the surface... The workmen were courteous, helpful, and did a terrific job not only building the deck, but in the cleanup and care they took with my home.

Stacey and Dan
Denver, PA